Terms of service

Last updated: June 2026

Welcome to Taylor Francis & Co. By accessing our website or placing an order with us, you agree to be bound by these Terms & Conditions.

These Terms & Conditions should be read in conjunction with our Shipping Policy, Refund & Returns Policy, Gift Card Policy, Pre-Order Policy, Loyalty Program Terms & Conditions, and Privacy Policy.

1. Legal Capacity

By placing an order with Taylor Francis & Co., you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian to make the purchase.

2. Placing an Order

By placing an order through our website, you are making an offer to purchase the products in your shopping cart.

Once your order has been placed, you will receive an order confirmation email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

Taylor Francis & Co. reserves the right to refuse or cancel any order before dispatch, including where:

A product is unavailable.
An incorrect price or product description has been published.
Payment cannot be authorised.
Fraudulent or suspicious activity is identified.

If we are unable to fulfil your order after payment has been received, we will notify you and provide a full refund.

3. Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

Shipping costs are calculated at checkout and displayed before payment is completed.

While every effort is made to ensure pricing is accurate, Taylor Francis & Co. reserves the right to correct any pricing errors or omissions prior to accepting your order.

4. Product Availability

We endeavour to keep our website up to date; however, product availability is subject to change without notice.

If an item becomes unavailable after your order has been placed, we will contact you to discuss a suitable replacement, backorder or refund.

5. Payment

Payment must be received in full before your order is dispatched.

We use secure third-party payment providers to process online payments. Taylor Francis & Co. does not store your complete credit card or payment details.

6. Shipping

Our Shipping Policy forms part of these Terms & Conditions.

Please refer to our Shipping Policy for information regarding order processing, dispatch times, shipping charges, delivery estimates and Click & Collect.

7. Refunds & Returns

Our Refund & Returns Policy forms part of these Terms & Conditions.

Please refer to our Refund & Returns Policy for information regarding returns, exchanges and refunds.

8. Pre-Orders

From time to time, Taylor Francis & Co. offers selected products for pre-order.

Our Pre-Order Policy forms part of these Terms & Conditions. By placing a pre-order, you agree to the terms set out in our Pre-Order Policy.

9. Gift Cards

Gift Card purchases and redemptions are subject to our Gift Card Policy.

10. Loyalty Program

Participation in our Loyalty Program is subject to our Loyalty Program Terms & Conditions.

11. Privacy

We respect your privacy and are committed to protecting your personal information.

Please refer to our Privacy Policy for information about how we collect, use, store and disclose your personal information.

12. Intellectual Property

All content on this website, including images, logos, graphics, product descriptions, text and branding, is the property of Taylor Francis & Co. and may not be copied, reproduced, distributed or otherwise used without our prior written permission.

13. Limitation of Liability

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law.

To the fullest extent permitted by law, Taylor Francis & Co. will not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of our products.

14. Force Majeure

Taylor Francis & Co. is not liable for any delay or failure to perform its obligations where such delay or failure is caused by events beyond our reasonable control, including natural disasters, industrial disputes, transport disruptions, supplier shortages or government actions.