REFUNDS & RETURNS

In the unlikely event of receiving a faulty or incorrect product, please notify Taylor Francis & Company within 7 business days to arrange a refund or replacement.  Please email info@taylorfrancis.com.au or call 03 9878 9955.

Items must be returned in a saleable condition, in their original packaging, and unused.

  • Within 14 days of purchase
  • Must have tags still attached / packaging in new condition

Once your order is returned to us we will issue a replacement / refund if applicable.

PLEASE NOTE: NO RETURNS/ EXCHANGES ON JEWELLERY FOR HYGIENE REASONS, MAKE SURE YOU SELECT CAREFULLY.

PLEASE NOTE: WE DO NOT OFFER REFUNDS OR CREDITS ON SALE ITEMS

Sale Items

We do not accept returns on sale items so please choose carefully.
If you require the same item in a different size, please contact us via email info@taylorfrancis.com.au or phone (03) 9878 9955